• I personally answer phone calls. If I'm not available, I will typically return your call by end of the following business day. I believe that being able to reach an attorney quickly and directly is important, and I make this a top priority in my practice. If I do not answer your call, please leave a message and/or send me an email and you will hear from me shortly. 

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• I do flat fee billing for estate planning in most circumstances. The fee covers all aspects of the planning, from the initial consultation to the final execution of documents. In circumstances where flat fee billing is not feasible, I will let you know what to expect ahead of time. Let me know if you are interested in e state planning and I will send you my fee schedule. 

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• I do flat fee billing for MassHealth Standard long-term care applications. The fee covers all aspects of the application process. 

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• For matters where I do hourly billing (probate and trust administration, sale of real estate, guardianship and conservatorship), I am transparent with clients about how I bill and what to expect in terms of total price range. I do not bill clients for short calls, emails, or text messages. I believe that keeping the lines of communication open is important and would not want a client to hesitate contacting me with questions or concerns in the fear that they will be “on the clock”. For the majority of matters where I do hourly billing, I do not collect a retainer for my fee. I do collect a retainer to cover major disbursements that I make on the client’s behalf (e.g., court filing and publication fees). 

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• I do home visits for those who are physically unable to come to my office, pending my availability. There will be an additional fee for a home visit depending on the location. I will let you know ahead of time what the fee is per visit.